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Emirates has installed Braille and extra-large font Safety Cards on all of its flights.
The information contained in the Dubai-based international airline's new Safety Cards - the same as in their regular
versions - is provided in formats that make them easy to read and understand by blind and visually impaired
passengers.
Terry Daly, Emirates' Senior Vice President Service Delivery said: "All of our cabin crew undergo specific training to
enable them to assist passengers challenged by any impairment. The new Safety Cards will offer an extra assurance
to the visually impaired that at Emirates their well-being is as important as that of any other passenger."
He added: "We know the value that our customers place on a travelling experience that makes them feel they are in
good hands. The new Safety Cards is another action that speaks for us and demonstrates that Emirates does
deliver on its customer service promise."
The Braille Safety Cards will be kept in the aircraft's library and provided to passengers upon request. They contain
detailed instructions on seatbelt operation, location of emergency exits and life jackets and other essential safety
information. |
