RCI expands Regional Operations in Singapore

Resort Condominiums International (RCI), a global provider of products and services to the timeshare industry, will be moving its regional headquarters to new and bigger premises at the prestigious PWC Building on Cross Street, Singapore.

Since it started regional operations in Singapore, RCI has grown its membership from a modest 15,000, which was primarily based in Malaysia and Korea, to 65,000 in nine markets today. The number of affiliate resorts has also seen phenomenal growth from 32 in 1992 to 132 today.

"Since we established our regional headquarters in Singapore in 1992, we have enjoyed excellent growth because of the conducive business environment here, access to the latest technology and the highly-trained workforce. This move to new and bigger premises marks the continued success that RCI has enjoyed in the region, " said Raju Shahani, President and General Manager, Asia and Middle East, RCI.

Part of its expansion plan is to house other related travel services companies under RCI's parent company, the Cendant Group, under one roof.

RCI's new home boasts improved facilities to enhance customer service. Besides the aesthetic improvements in the office, RCI's call centre will be upgraded with state-of-the-art technology that will reduce call waiting-time to ensure speedier responses to member queries.