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Dragonair distributes SARS kit to all passengers

Travel News Asia 6 May 2003

Dragonair has started distributing a special SARS information kit to all passengers, which they receive when checking in. The kit, which contains a leaflet on the actions the airline is taking to help minimise the risk of contracting SARS, a facemask and an alcohol swab, is designed to reassure travellers about flying with the airline.

The leaflet also provides information on air flow within the aircraft cabin and the high quality of cabin ventilation.

"The SARS information kit is just one of the ways in which we are informing our customers of the steps we have taken," said Ronnie Choi, Dragonair's General Manager Customer Services. "Aircraft have been shown to offer a safe travelling environment during the current outbreak, especially given the enhanced measures we have implemented."

Last week the airline introduced temperature checks for all passengers throughout its network. Checks conducted by Dragonair staff have been implemented for departing passengers at all airports where they were not being conducted by the authorities.

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