ABACUS-connected travel agencies in Thailand are now able to issue their
customers with electronic tickets for travel on Singapore Airlines and Cathay
Pacific. Thailand is the seventh market in Asia where ABACUS has implemented electronic ticketing capabilities.
“The introduction of electronic ticketing to our customers in Thailand is part
of ABACUS’ larger expansion plans here” said Rogelio Sarreal, VP – Head of
“We continue to make significant headway into the Thai market together
with the commitment of ABACUS’ partner carriers, Cathay Pacific and Singapore Airlines. Electronic ticketing is gaining popularity in Asia and
airlines see the benefits this tool can offer them in terms of reaching out to
the modern Asian traveller. We have already successfully introduced this
technology in Australia, Hong Kong, Malaysia, Singapore, Taiwan and New
Zealand and hope to bring it to the rest of Asia-Pacific soon," he added.
Electronic ticketing is a real-time method for airlines and travel agents to
issue tickets. Individual ticket information is stored within the airline’s
reservation system and can be retrieved electronically.
Mr. Philip Goh, Singapore Airlines Vice President Sales and Distribution said,
"Over the past two years, we have been working closely with ABACUS to implement e-ticketing in our key markets across Asia. So far we have done
this in Australia, Hong Kong, Malaysia, Singapore, Taiwan and New Zealand
with positive feedback from agents and travellers alike."
Mr. Yongyut Lujintanon, Cathay Pacific Sales and Marketing Manager
Thailand said, "By offering e-ticketing in Thailand through ABACUS, travel
agents are able to provide a more efficient, and cost-effective service to
customers. Travellers no longer have to worry about losing valuable flight
coupons and their tickets can be downloaded securely from any Internet-connected PC by entering their personalised reference number."
Electronic ticketing is recognised as the ticketing option of the future as
processing a ticket in this manner is faster and more efficient as tickets can
be issued online. Electronic ticketing is a cost and time efficient option for
travel agents and has been successfully implemented by carriers and travel