The Oberoi Group introduces 'Wireless Connectivity' and 'Toll Free Numbers'

In keeping with its tradition of unstinting commitment to customer service and convenience, The Oberoi Group today launched its 'Toll Free Numbers' for guests across the country. The toll free numbers are accessible to callers across 92 cities in India and a call made to any of these numbers is a no-charge call. In addition to this facility, The Group has also introduced wireless connectivity at its business hotels across the five metro cities of New Delhi, Mumbai, Kolkata, Chennai and Bangalore.

The toll free numbers are 1-600-11-2030 for Oberoi Hotels and 1-600-11-2122 for The Trident Hotels. Guests can make a call to any of these numbers to obtain instant information on room availability, reservation, special packages, etc. 

In addition to the toll free facility, The Group, in partnership with FCS Computer Systems - Malaysia, has introduced wireless, broadband internet access in its business hotels in New Delhi, Mumbai, Kolkata, Bangalore and The Trident Hotel in Chennai. FCS Computer Systems, founded in 1982, is a  leading computer telephony integration (CTI) vendor in Asia Pacific.

Speaking on the occasion, Ms. Indrani Ghose, Director, Corporate IT, The Oberoi Group, said, "In keeping with The Oberoi Group's continuous endeavor for excellence in service standards, we are pleased to offer these services to our national and international travelers. Business travelers can now avail the comfort and convenience of high-speed connectivity anywhere at all our business hotels. This facility is very popular with business travelers on the  move across Europe and in the US and we are happy that guests can now avail this facility at six of our properties in India too."

Mr. Ravish Swarup, Director Oberoi Contact Centre, said, "We are constantly looking for ways to better assist our guests and the travel professionals. The new and convenient toll free numbers, accessible across India, for both  Oberoi and Trident hotels will facilitate this communication need."

The wireless system enables guests to enjoy a secure plug and play access to e-mail and files residing on their office network or Intranet from the comfort of their room or any of the public areas within the hotel. The technology works  on any of the operating systems existing on the guest's notebook computer and has an added advantage of neither requiring any reconfiguration of the computer nor installation of any additional program. All that the guest requires is a PCMCIA Wireless LAN card which can be obtained on request from the hotel's butler service.

The Oberoi Group, founded in 1934, operates in seven countries with 37 properties including the luxury Oberoi Hotels and Resorts and the superior first class Trident Hotels. The Group is also engaged in flight catering, airport restaurants, travel and tour services, car rentals, project and corporate air charters.