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Effective immediately, Air Canada has
implemented a policy providing customers holding discounted tickets to certain
destinations greater flexibility to make changes to future travel dates.
The
airline said that the policy is in response to customer concerns relating to the
World Health
Organization's (WHO) travel advisory issued today on the outbreak of Severe
Acute Respiratory Syndrome (SARS) in Toronto and in certain Asian destinations.
Effective immediately, customers holding
Air Canada discounted tickets for travel to/from Asia and customers holding discounted tickets for travel from any
point worldwide to Toronto purchased on or before April 24, 2003 for travel
on or before May 14, 2003 may make a change their travel dates without penalty,
with all travel completed by December 31,2003.
Customers who
have commenced travel to Toronto from any point worldwide on discounted tickets and now wish
to return earlier than planned to their point of origin may also re-book at no
penalty. Regular travel restrictions on discounted tickets continue to apply
for travel to/from all other destinations. |
