|
Abacus
connected travel agencies in Hong
Kong, New Zealand and Singapore are now able to issue electronic tickets
(e-tickets) to their customers for travel on Qantas Airways.
E-ticketing is a real-time method for airlines and travel agents to issue
tickets. Individual ticket information is stored within the airline's reservation system
and can be retrieved electronically. Abacus connected travel agents in the
three countries have been able to issue e-tickets on Qantas Airways flights to
their customers since September 12, 2003.
While the use of e-ticketing has been widespread in North America, to
implement it in the region, we had to take into account the unique features
of the Asian market. Abacus has been actively adapting existing e-ticketing
technology to best suit the needs of the Asian traveller and travel agent
over the past year," said Mr Rogelio Sarreal, Vice President, Head of Associate
Sales, Abacus International Pte Ltd.
"We have successfully implemented e-ticketing for many airlines in
Australia, Hong Kong, Malaysia, New Zealand, Singapore, Taiwan, and Thailand
and we are planning on rolling out this solution in more countries and with
more airlines in the near future," continued Mr Sarreal.
Abacus is currently working on implementing e-ticketing capabilities in
Indonesia and the Philippines.
Processing an e-ticket is faster and more efficient than traditional paper
tickets as they can be issued online. E-ticketing is a cost- and time-efficient option for
travel agents and has been successfully implemented by carriers and travel
agencies globally. |
