Thai Airways renews e-Travel outsourcing agreement

Thai Airways International (THAI) has confirmed it is to continue to use e-Travel's fully customisable Web-based travel booking engine,  e-Travel® Planitgo, for its website providing THAI with a competitive solution that reduces costs and enhances competitiveness. e-Travel is the e-commerce business unit of Amadeus GTD.

THAI has achieved an impressive 200% year-on-year online reservation growth in 2003, despite the Iraq War and impact of SARS in the region. With online travel in Asia Pacific forecast to grow by 65% in 2004.

Spearheading THAI's Royal e-Service's online success, Planitgo has already powered more than 100,000 passenger booking profiles. With Royal e-Service, THAI's passengers can make reservations and online payments, while taking advantage of e-ticketing and self service check-in at Royal e-Service Kiosks.

Mr. Wallop Bhukkanasut, Vice President, Marketing Planning Department, Thai Airways, said, "Having worked closely with Amadeus for over ten years, we knew that with e-Travel, our online business was in capable hands. The flexible and scalable nature of e-Travel solutions allows us to extend global market reach and keep costs under control."

THAI is expected to add more destinations to its international route network within five years, and new services have already commenced to destinations including India and the Middle East.

Mr. Peter Smith, Director, e-Travel Asia Pacific, said, "e-Travel's flexible online booking solution is helping THAI to satisfy its online customers' needs more efficiently and to remain competitive. We believe that with e-Travel Planitgo, THAI's online reservation growth is guaranteed."