Wed, 8 Jan 2020 |
ANA to Enhance Service at Airports in Japan
with Portable Translators
|
All Nippon Airways (ANA) is using technology to
enhance communications between ground staff and passengers.
In
December, the airline introduced the interactive translator Pocketalk, produced by Sourcenext, to the lobby and boarding gates
of Osaka International Itami Airport.
The airline will now expand its use
with 200 devices spread across all 50 domestic Japanese airports.
Pocketalk is a portable real-time
language translator that will help ANA ground staff in domestic
airports to communicate with foreign passengers instantly and
naturally - no matter what language they speak. It has the ability
to translate up to 74 languages, including various dialects and
commonly used idiomatic phrases.
"ANA is constantly looking for opportunities to improve the
passenger's travel experience, and that includes taking steps to
make our service at airports as inclusive and convenient as
possible," said Masaki Yokai, Senior Vice President of ANA. "Our
commitment to service and Japanese hospitality has inspired us to
look at innovative ways to use technology to enhance the passenger
experience. Providing Pocketalk to our staff will simplify
communication with global travelers and allow them to better meet
passenger needs."
See latest
Travel News,
Interviews,
Podcasts
and other
news regarding:
ANA,
Japan.
Headlines: |
|
|
Subscribe to our
Travel Industry News RSS
Feed . To do
that in Outlook, right-click the RSS Feeds
folder, select Add a New RSS Feed, enter the URL of our
RSS Feed which is: https://www.travelnewsasia.com/travelnews.xml
and click Add. The feed can also be used to add the headlines to your
website or channel via a
customisable applet. Have questions? Please read our
Travel News
FAQ. Thank you. |
|
|
|
|
|