Air Canada has confirmed plans to extend the
current status of its Altitude frequent flyer programme members
until the end of 2021.
The airline will also allow members to share
any status achieved in 2020 with a loved one, and is creating new
opportunities to qualify for Altitude status and earn Aeroplan
Miles from home.
"Loyalty is a two-way street – certainly in good
times, but especially so in hard times," said Mark Nasr, Vice President, Loyalty
and eCommerce at Air Canada. "Altitude members have
shown outstanding commitment to Air Canada, and to provide some
certainty during these uncertain times, we are extending members'
current Altitude status to the end of 2021. We're also making it
easier to share status with a loved one, and earn both status and
Aeroplan miles from home. The entire Air Canada team is
looking forward to welcoming all customers back in the skies when
the time is right."
Changes to the Air Canada Altitude programme include:
- All Altitude
status for 2020 will automatically be extended through to the end
of 2021. Should a member reach a higher status before the end of
this year, they will enjoy it upon qualification, and maintain it
through 2021 as well.
- Since Altitude status is secure through 2021, if a
member has already achieved status for next year, or does so by
the end of 2020, they can gift it to a friend or family member.
- While at home, a member can still earn Aeroplan
Miles, progress towards Altitude status and make a difference with
their miles. From now until 30 April, for every five Aeroplan
Miles a member donates to a charity engaged in fighting the COVID19 crisis, they will receive one
Altitude Qualifying Mile – up to a maximum of 25,000 AQM – all of
which count towards 2021 status for the member, and a loved one.
These improvements are in addition to other recent
- Until 30 April, all members can cancel any
Flight Reward free of charge and receive all of their Aeroplan
Miles back in their account, plus a full refund of any associated
taxes, fees and surcharges on the unused value of their travel.
This is available for flight itineraries departing any date in the
- Air Canada
has paused expiry of Aeroplan Miles until 14 May 2020, meaning that between now
and 14 May, any Aeroplan Miles which would have expired will not.
Effective 15 May, Air Canada's normal expiration policy will once again
apply, meaning that miles will expire if an eligible transaction
has not been completed prior to this date.