Amadeus has integrated Troovo’s advanced Robotic
Process Automation (RPA) engine into its B2B Wallet.
The introduction of RPA means key data relating to
each payment and booking can be moved between the booking system
and the airline Passenger Service System (PSS) or the hotel
Property Management System (PMS) automatically by a software
Software robots are a light-weight tool that can
quickly be configured to complete basic business processes, such
as entering a 16-digit virtual card number, or travel booking
details, from a travel agency system into an airline or hotel
system to complete a payment.
This automation avoids error-prone human processes
or traditional systems integration work, which can take longer.
The data transferred includes virtual card information that is
written back to the booking system as well as transaction data
provided to the travel supplier and the card-issuing bank.
When combined with Amadeus’ B2B Wallet solution,
it enables travel agencies to pay suppliers using the right
virtual card for that specific booking scenario whether pre-paid,
credit or debit in the most efficient way.
“Even though our industry is in challenging and
uncertain times, payment innovation has remained resilient given
the typically low implementation burden and incremental
contribution towards both cost reduction and revenue collection,”
said Damian Alonso, Head of Payer Services, Payments, Amadeus. “As
we navigate the pandemic and begin to reimagine how travel
agencies pay providers, it’s important we strive for the most
automated and efficient approach possible. We’re confident the
integration of Troovo’s RPA engine will help our travel agency
customers to benefit from virtual payments even faster.”
Troovo can be deployed easily within the travel
provider’s payment processing workflow to provide a completely
virtual solution for generating and processing payments.
Amadeus B2B Wallet customers can now enjoy the
significant commercial, risk management and data visibility
benefits of B2B Wallet, alongside the operational cost savings and
simple integration capabilities of Troovo Payments.
Troovo’s Co-Founder and CEO Kurt Knackstedt said,
“Virtual payments with Amadeus’ B2B Wallet, processed via Troovo,
eliminate inefficiencies while providing a whole new level of
security, data richness and ease of use thanks to RPA. We look
forward to working with the Amadeus team to boost their customers’
operational and commercial performance in payments across the