In addition to extending the validity of its
credit accounts to two years, AirAsia is now also waiving flight
change fees for any new bookings made between 3 June and 31 July
2020 with travel up to 31 December 2020.
AirAsia customers can make an unlimited
number of flight date changes, for travel up to 31 December 2020, via the ‘My Bookings’ tab on airasia.com or the AirAsia mobile app, subject to seat
availability and fare difference.
such as baggage allowance, meals and seats, will be carried forward
to the next flight booking, though passengers may need to reselect meals or
seats if their original choice is not available on the new flight.
The deal is applicable to all domestic flights within
Malaysia (flight code AK), Indonesia (flight code QZ), Thailand
(flight code FD), Philippines (flight code Z2) and India (flight
code i5) when bookings are made directly online via airasia.com.
Bo Lingam, President (Airlines) of AirAsia Group,
said, “Due to the unprecedented circumstances relating to the
current public health situation and the associated travel
restrictions we understand that travel plans may be fluid,
especially throughout this year. We are providing more flexibility
for new bookings, to allow our guests to book their flights with
confidence and peace of mind. This follows our recent announcement
to extend our credit account validity up to 730 days, offering all
our guests added flexibility and convenience.”
Flight date/time change is only
applicable for flights up to 48 hours before original departure
time (up to four hours for AirAsia India flight code i5).