All Qatar Airways passengers are now being
provided with a complimentary protective kit.
The ziplock pouch contains a single-use
surgical face mask, large disposable powder-free gloves and
alcohol-based hand sanitiser gel. Business Class customers receive
the same protective items but with a larger 75ml sanitiser gel.
Qatar Airways has also introduced new disposable
protective gowns for cabin crew that are fitted over their
uniforms, in addition to safety glasses, gloves and a mask. The
new branded gowns are personalised with Qatar Airways’ logo imprinted on the top left corner.
Qatar Airways Group Chief
Akbar Al Baker, said, “Throughout
the COVID19 crisis, the safety of our passengers has been our
highest priority. By introducing these additional onboard safety
and hygiene measures, our customers can rely on us and our
unparalleled expertise to fly them safely to their destination. As
the largest international airline flying consistently throughout
the pandemic, we have become one of the most experienced in safety
and hygiene. We will continue to lead the industry in terms of the
services offered to our passengers, so that they can travel with
Economy Class passengers are required to wear their face
shield visor in addition to their face mask or covering throughout
the flight, except when they are served their meals or drinks.
Business Class customers are asked to wear their face shield and
mask onboard at their own discretion, as the airline says they enjoy more space and
Parents flying with children should advise them to
keep wearing their PPE throughout the journey, although children
under two years of age are not advised to wear face shields and
face masks or coverings.
During boarding and disembarkation, all
passengers will be required to wear their face mask or covering as
well as the face shield.
Since the start of the COVID19
crisis, the airline has also applied other additional health and
safety measures onboard its flights.
Business Class meals are
served covered on a tray instead of a table set up, and a cutlery
wrap is offered to passengers as an alternative to individual
cutlery service, in an effort to minimise contact between crew and
passengers. Qatar Airways has also introduced single-use menu
cards and sealed refreshing wipes.
Economy Class meals and cutlery
are served sealed as usual, and menu cards have been temporarily
discontinued. All social areas onboard the aircraft have been
closed adhering to the social distancing measures.
airline’s onboard linen and blankets are washed, dried and pressed
at microbial lethal temperatures, while its headsets are
rigorously sanitised after each flight. These items are then
sealed into individual packaging by staff wearing hygienic
Cabin crew have received training on how
to minimise their chances of contracting or spreading the
infection, are thermally screened before the departure of flights
and after their arrival, and are quarantined and tested if any
colleagues or passengers on a flight shows any symptoms of
infection or test positive for the virus.