Thai Airways has announced that all of its staff
will be placed on temporary leave from 4 April to 31 May
The airline suspended flights on 1 April and is
currently hoping to resume operations on 31 May 2020, though this
could change depending on the COVID19 pandemic and the many
different global travel restrictions and border closures.
All Thai Airways' overseas offices have also been
temporarily closed and some of the staff were transferred to
Thai Airways' customers will still be able
to contact the airline through the following channels:
- For ticketing, contact the Larn Luang office on
weekdays, except public holidays, from 08:00 to 17:00.
- For reservations, contact the 24/7 contact
center on 02 356 1111.
- For cargo the 24/7 contact center telephone
number is 02 137 4200.
According to the airline, the above services are being provided by
volunteers who would normally be working as Thai Airways' pilots
and cabin crew.
Passengers can also try to make changes to their
itineraries personally on Thai Airways' website.
A statement issued by the airline on 2 April 2020,
said, "THAI will
resume full services as soon as the situation improves. THAI
conveys apologies for any inconvenience that may arise."