JD Wetherspoon has said that it will invest £11
million to ensure that its staff and customers are safe before its
The company has 875 pubs in the UK and Republic of
As the company awaits the green light for pubs to
reopen, it has consulted with employees, suppliers, contractors,
and other partners, and followed UK Hospitality guidelines to draw up
the following plans:
All of its pubs will have protective transparent
shields at tills and screens will be used to create seating areas
where it is not possible to separate the tables to the social
JD Wetherspoon has said that it will provide gloves, masks and
protective eyewear, and employees can choose for themselves whether to wear them or not,
subject to government guidelines.
There will be an average ten hand sanitiser
dispensers around the pub, including at the entrance for customers
and staff to use.
Every employee will need to complete and sign a
daily health assessment questionnaire to confirm that they are fit
to work. This will include having their temperature taken using a
Dedicated staff will monitor the pub at all times
in order to maintain social distancing standards and there will be
a member of staff on the door at peak times.
The pubs will use one entrance with a separate
exit door where possible.
Customer entry and exit will be marked out by
floor stickers and/or barriers and there will be clear printed
information providing guidance to customers as they enter the
Each pub will have a member of staff working full
time (two or more staff per pub to cover all opening hours) to
sanitise all the contact points during opening hours. These will include door handles, allergen
information screens, card payment machines and hand rails.
Customers will be asked to use the Wetherspoon
order and pay app, wherever possible, or pay at the bar using a
credit/debit card and contactless, although cash will be accepted.
Staff will hand over all drinks holding the base
of the glass and when ordered by the app they will be delivered to
the table on a tray and placed on the table using the base of the
The pubs will also offer a slightly reduced menu
and will provide sachets (ketchup, mayonnaise, salt pepper etc),
rather than their usual condiment bottles.
Pubs will be open their usual opening hours, which
on average is 8am to midnight (Sunday to Thursday) and 8am to 1am
(Friday and Saturday).
John Hutson, Wetherspoon chief executive, said, “At
present the government have not confirmed any reopening date for
pubs. However, it is important that we are prepared for any
announcement. We have spent a number of weeks consulting with
staff who work in our pubs, as well as area managers in order to
draw up our plans. We have received more than 2,500 suggestions
from our staff. The safety of our staff and customers is
Wetherspoon has an average customer area of almost
4,000 square foot and almost 700 of its pubs have either a beer
garden, roof garden/terrace or outside patio area.
The pubs are well known in the UK for having
very reasonably priced drinks and food. The price of a pint at a
Wetherspoon pub is often over 50% cheaper than that of a pint of
the same beer at another pub close by.