InterContinental Hotels Group is preparing to
launch a global solution for large enterprises.
Currently in the
final stages of pilot, the IHG Customer Insights Portal is
expected to launch to large corporate customers in the very near
Built in response to customer feedback and the
success of similar portals launched recently by the company
including its IHG Business Edge for SMEs, large enterprises will
be able to access actionable business intelligence that gives
managed customers access to their most valuable business travel
data and insights - at the click of a button.
Travel managers will have access to actionable
data about their company’s spend by brand, stay patterns by region
and traveler loyalty and guest experience scores at IHG hotels.
Derek DeCross, SVP, Global Sales, IHG, said,
“We’re on a continuous journey to develop game-changing business
intelligence solutions that put powerful insights directly into
our customers’ hands. Part of being a best in class travel partner
is to enhance our customers’ ability to effectively manage their
corporate travel programs. We are committed to driving value,
maximizing time, and – ultimately – making our travel partners
look like rock stars within their organizations as they access our
scale of 16 brands and nearly 5,800 properties in more than 100
countries around the world.”
The digital interface provides travel managers
with downloadable reports that are customizable using filters for
country, brand and rate type.