Thai Airways has confirmed that due to the COVID19
outbreak, the company is waiving charges associated with rerouting
and changing the dates of travel on a few select routes.
Passengers with tickets issued by Thai Airways on,
or before, 18 February 2020, with travel scheduled for between 18
February 2020 and 31 March 2020, can change flights or reroute
within the ticketís expiry date and/or receive an extension on the
ticketís expiry date to 30 June 2020 whereby the normal fee for
changing will be waived.
The above applies to:
- Thai Airways roundtrip tickets and roundtrip
codeshare flights with Thai Smile to Tokyo (Narita, Haneda),
Osaka, Fukuoka, Nagoya, Sapporo, Sendai, Seoul, Busan, Taipei,
Kaohsiung and Singapore.
- Roundtrip codeshare flights with Thai Smile to
and from Chiang Mai Ė Kaohsiung.
Terms and conditions apply.
Customers should contact Thai Airways directly
through the airline's website or through the Thai Airways 24-hour
centre in Bangkok, Thailand: +6623561111 (international calling