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Fri, 17 July 2020

Airports, Air Travel and COVID19 - Exclusive Interview with SITA's President of Asia Pacific, Sumesh Patel

Founded in 1949, SITA (Socit Internationale de Tlcommunications Aronautiques) plays an extremely important part in nearly every single person's air travel experience.

The company offers airports and airlines a wide range of products and services from self-service kiosks at airports, to solutions that can help airlines save costs.

With air travel going through its worst crisis in history, how has SITA been affected and what are airports doing to make the new air travel experience better for everyone?

Gate 31. Picture by Steven Howard of TravelNewsAsia.com Click to enlarge.

Those are just two of the questions that Steven Howard of TravelNewsAsia.com puts to Sumesh Patel, SITA's President for Asia Pacific, in this interview conducted over Skype on 16 July.

Sumesh tells us how airports are addressing the challenges they face due to the ongoing global COVID19 pandemic and how SITA is helping them to achieve those goals.

We discuss how airports can convert their check-in and baggage-tag kiosks into touchless systems, the challenges biometric facial recognition technologies now have with everyone at airports wearing masks, and what SITA is doing about off-airport services.

We discuss token travel and whether the COVID19 crisis has pushed that goal of SITA's further away or accelerated its development.

Sumesh also shares his thoughts 5G and whether now is the right time for airports to invest in new technology considering that some airlines have said they do not expect service to return fully to normal until 2023/24 and even 2025. All that and much, much more in the video and podcast below.

Airports, Air Travel and COVID19 - Exclusive Interview with SITA's President of Asia Pacific, Sumesh Patel

PODCAST

Editor's note: My apologies that the audio and visual quality in this video interview are not up to the same HD quality that they normally would be. This is the fourth in a series of video interviews conducted over Skype. Hopefully it won't be too long until we are once again conducting exclusive video interviews in person, but for now we have to make do with what we have. Thank you.

See also: Luxury Yacht Sales and Charters in Thailand - Interview with Simpson Marine, Emerging Travel Trends in Asia Pacific - Interview with Frank Trampert and Todd Arthur of Sabre, Belmond Hotels in Asia Pacific - Interview with Iain Langridge, MD, How's Business in Siem Reap? Interview with GM of Courtyard by Marriott, Ms. Ashley Lai, How's Business in Myanmar? Interview with Torsten Edens, SVP of Memories Group, Churning a Dream into Reality - Interview with CEO of Laos Buffalo Dairy, Susie Martin and Airports, Air Travel and COVID19 - Exclusive Interview with SITA's President of Asia Pacific, Sumesh Patel.

See latest Travel News, Video Interviews, Podcasts and other news regarding: COVID19, SITA.

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