Etihad Guest has upgraded its mobile application
so that UAE-based members can spend their miles seamlessly at
selected malls in Abu Dhabi and Al Ain.
While Abu Dhabi residents are currently encouraged
not to leave their homes due to the ongoing situation with the coronavirus pandemic, as restrictions are eased, Etihad Guest
members who link their Visa card credentials to the Etihad Guest
app can automatically earn and spend miles using ‘Miles on the Go’
technology in all stores in Yas Mall, World Trade Center Abu Dhabi
Mall (WTC) and Al Jimi Mall when they next use that card.
Up to five Visa cards can be added at once.
UAE-based members who
link their Visa card will earn one Etihad Guest Mile and one Tier
Mile for every AED 3 spent plus additional mall benefits will be
added in the near future.
UAE residents wishing to turn even
more of their purchases into rewards can also sign-up for a
co-branded Visa credit card through the new app.
Robin Kamark, Chief Commercial
Officer, Etihad Aviation Group, said, “Our members told us they
wanted to hear from us while on the go and have more ways to use
and earn miles. At a time when travel is restricted, Tier Miles,
usually only earned by flying or spending on an ADCB or FAB
co-branded Visa credit card, will now be rewarded to members for
everyday spends, helping them move up to the next level in the
Etihad Guest programme.”
The app allows members to check
their Etihad Guest Miles balance and Tier Status instantly, as
well as with their transaction history and the rewards earned with
their Etihad Guest credit cards.
Members can search for Etihad
Airways flights, upgrades or even hotel bookings and holiday
packages. They can also browse Etihad’s Reward Shop which
showcases a range of over 3,000 leading brands in electronics,
fashion and gifts, all of which can be purchased on the go or
saved to the favourites list.
“Seamless technology will
allow members to login to the easy-to-use app using facial
recognition or the fingerprint scanner, providing instant and
secure access to rewards. A self-learning chatbot will
additionally provide 24-hour support. We have also made it easier
for Guests to access any of our global Lounges by providing a
virtual membership card,” added Kamark.
Developed for both
Android and iOS users, Etihad Guest services and benefits are
available via the Apple App Store or Google Play.