Dassault Falcon will kick off its 2020 Maintenance
& Operations (M&O) seminars in Paris on 1 April 2020.
This year, Dassault will hold four seminars in the
USA, two in South America, one in Europe. and, perhaps
surprisingly, only one in Asia.
Over 1,800 delegates from around the world
attended the M&O seminar series in 2019.
“We help our customers operate more
efficiently and effectively, said Jean Kayanakis, Senior Vice
President, Worldwide Customer Service and Service Center Network.
“At these events, we develop those face-to-face connections that
improve customer interactions throughout the year.”
In addition to the usual technical sessions,
Kayanakis and his senior team will provide an update on service
center expansion, and the company’s strategy of increasing
capacity and moving service closer to its global customer base.
In 2019, the company acquired major operations in
Europe, Africa, The Middle East and Asia, adding nearly 1,000
service professionals in 17 locations.
Kayanakis emphasized that the flow of information
at a Falcon M&O seminar is a two-way street. “These seminars
provide crucial feedback that allows us to continuously improve
the Falcon customer experience.”
Model-specific and general technical sessions are
interactive, covering topics ranging from troubleshooting to
reliability improvements and STC updates. Dedicated pilot
sessions, led by the Falcon Pilot Support team, keep flight crews
abreast of the latest developments in flight operations.
2020 Dassault Falcon M&O Seminar Schedule
1-2 April 2020 - Paris, France
April 2020 - Dallas, Texas, United States
16 April 2020 - Denver,
Colorado, United States
23 April 2020 - Toluca, Mexico
29 April 2020 - São
12 May 2020 -
Westchester, New York, United States
19 May 2020 - Chicago,
Illinois, United States
21 October 2020 - Beijing, China
As in previous editions, the 2020 M&O series will
provide in-depth information on sault’s latest products and
services. Paris and Dallas seminars will also have more
information and participation opportunities for operators of
Classic Falcon aircraft, including the Falcon 10, Falcon 20 and