TravelNewsAsia.com
Wed, 8 May 2019

American Airlines Appoints Alice Curry as Vice President of Customer Care

American Airlines has appointed Alice Curry as Vice President of Customer Care.

Alice succeeds Jon Carlo Gulbranson who has been appointed as Vice President of Operations and Crew Performance.

Alice Curry. Click to enlarge.

Alice will lead a team of 7,500 global professionals and will report to Kerry Philipovitch, Senior Vice President of Customer Experience.

Alice began her career with American in Revenue Management in 1996. She has since held numerous positions in Marketing, aa.com, Distribution and Inflight Dining.

Most recently, she served as Managing Director of Customer Loyalty and Insights, where she was responsible for leading American Airlines AAdvantage program.

“Alice’s extensive experience across American, combined with her passion for customer service, drive for continuous improvement and support for American’s team members, make her the perfect fit for this critical role,” Kerry said. “As we head toward the peak summer travel period, our customers and team members will benefit from Alice’s leadership and commitment to providing a world-class customer experience.”

Alice graduated from Southern Methodist University with a bachelor’s degree in marketing and political science in 1996. She received a full merit scholarship to Cornell University, where she earned a Master of Business Administration in 2002. She is an advocate for advancing women in the aviation industry and has partnered with the Forté Foundation to expand American’s female leadership pipeline through targeted recruitment efforts.

See also:  Exclusive Interview with CEO of Vistara TATA SIA Airlines, Mr. Leslie Thng.

See latest HD Video Interviews, Podcasts and other news regarding: American Airlines, VP, Vice President.

Subscribe to our Latest Travel News Daily Email Free of Charge by simply entering your email address to the right. You can also receive the daily news service by WhatsApp, stay updated with our RSS Feed Free Travel News RSS Feed and even add the travel news to your website. Have questions? Please read our travel news FAQ.
     
Latest Travel News
Advertising
Advertising
Copyright © 1997-2019 TravelNewsAsia.com