Scoot has successfully completed final flight
trials ahead of its scheduled move to Singapore Changi Airport’s
Terminal 1 (T1) on 22 October 2019.
The move will help to facilitate Scoot’s
projected double-digit annual growth for the next three years.
The airline commenced various operational and
systems trials in August 2019 to ensure that the essentials
were in place and running smoothly. These culminated in two flight
trials on 17 September 2019 and 2 October 2019, respectively.
TR288 Singapore-Bali operated with an Airbus A320 and TR280
Singapore-Bali operated with a Boeing 787. A total of 522
customers, including 5 infants, were involved in the flight
trials, and over 250 pieces of baggage, weighing over 3,660
kilograms, were processed.
Customers booked on
the trial flights were notified to check in at Scoot’s Changi
Airport Counters at T1, instead of at T2.
Ng Chee Keong, Scoot’s Chief Operations Officer, said, “For almost
two years, we have worked hard towards a seamless move of our
operations to T1. Passengers for both trial flights were checked
in and boarded on time; in addition, baggage and other flight
handling essentials, such as catering and amenities, were uplifted
with no issues. Our customers on these trial flights have also
shared that the automated check-in kiosks and bag-drop machines at
the new central zone are user-friendly. We will continue to work
closely with Changi Airport Group and our service partners to
ensure a smooth transition, with extra staff presence planned at
both T2 and T1. With that, we are looking forward to welcoming
over 10,000 customers at our new home on 22 October 2019.”
Since July, Scoot has been updating customers of the move
on its website and social media channels, via email and on the
Scoot mobile app. At the airport, informational standees have been
placed at the T1 and T2 departure and arrival levels. On-board
announcements for flights into Singapore have also been updated
since 1 October 2019, to inform customers of the move happening on
22 October 2019.
The last Scoot flight from T2
will be TR156 from Singapore to Shenyang, departing 02:55 on 22 October 2019. The first Scoot flight from T1 will be
TR100 from Singapore to Guangzhou, departing 05:15 on
22 October 2019. The last Scoot flight arriving into T2 will be
TR431 from Kuching to Singapore on 21 October 2019, with scheduled
arrival at 23:55. The first Scoot flight arriving
into T1 is TR895 from Kaohsiung to Singapore on 22 October 2019,
with scheduled arrival at 00:05.
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