Thu, 4 July 2019

Important Bangkok Airways Services Unavailable 11-15 July 2019

Bangkok Airways' Passenger Service System (PSS) - including reservations, ticketing, inventory, and departure control system - will be unavailable from 19:00 on 13 July 2019 to 06:00 on 14 July 2019 (Thailand time, GMT +7) as the airline migrates its PSS to the Amadeus Alta Suite.

During the transition period, flight bookings, flight modifications and self check-in services on both Bangkok Airways' website and its 1771 call center, will not be available.

Bangkok Airways ATR 72-500. Picture by Steven Howard of Click to enlarge.

Also, web check-in, mobile check-in, and kiosk check-in, will be unavailable from 22:00 on 11 July 2019 until 06:00 on 15 July 2019.

For passengers who would like to book and/or issue tickets, the airline recommends doing so before or after the outage periods.

Passengers traveling during the transition period are encouraged to arrive for check-in at the airport 2 hours early for domestic flights and 3 hours early for international flights. Passengers should also ensure that they have a copy of their confirmed e-ticket and itinerary.

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See latest HD Video Interviews, Podcasts and other news regarding: Bangkok Airways, Amadeus.

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