FCM Travel Solutions has partnered the
ride-sharing service, Grab.
Through this collaboration, business travellers
can book Grab rides via FCM’s Smart Assistant for Mobile (SAM) app in
seven countries including Singapore, Indonesia, Malaysia, Myanmar,
Thailand, Philippines and Vietnam.
“When a traveller arrives at a new destination,
SAM will notify them about the traffic situation from their
current location to their destination and ask if they would like
to ‘request a ride’,” said Robert Ramos, FCM’s Technology Lead for
Asia. “In just a few clicks, FCM travellers with the SAM app will be
able to get to their destination hassle-free. They do not have to
waste time to hunt down a cab or wait in a long line at a taxi
stand, and also have ease of mind that the driver will not be
circling round the block, resulting in escalating costs and waste
There are more than 51,000 travellers from close
to 1,900 national and multinational companies currently using SAM,
and the app has an average of over 20,000 active users per month.
“Ground transportation is an important aspect of every business
trip, and many are familiar with Grab in Southeast Asia, so to be
able to offer this value proposition to FCM clients through this
partnership is significant for us,” said Bertrand Saillet,
Managing Director of Asia, FCM Travel Solutions. “FCM is committed
to providing a seamless end-to-end traveller experience, focused
on meeting clients’ expectations by offering customised global
solutions. To have Grab as our first ride-hailing partner in Asia,
exemplifies the commitment to fulfill the confidence that our
clients have in us.”
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