Over 120 aviation crisis management and
emergency response professionals are gathered in Singapore for the
8th AAPA Emergency Response Conference organised by the
Association of Asia Pacific Airlines (AAPA), and co-hosted by the
Civil Aviation Authority of Singapore.
Using the themes of "Communication,
Collaboration & Continuity", this year's conference focuses on the
special challenges around crisis communications, enhancing
collaboration amongst multiple industry stakeholders and
maintaining operational continuity during major disruptions.
Topics addressed at the conference include:
crisis communications and brand management, next-of-kin
relationship management, disruption management during natural
disasters, and challenges of operating to remote airports.
Conference delegates will also be able to
participate in an interactive exercise simulating a major aviation
Welcoming delegates to Singapore in his keynote
Andrew Herdman, AAPA Director General, said, "Flying
is extraordinarily safe. Every day, 120,000 flights take-off and
land, carrying 12 million passengers to their destinations safely
and securely. This remarkable achievement is a direct result of
good teamwork and the commitment of aviation safety professionals
around the world. When major service disruptions do occur, the air
transportation system can be severely impacted but needs to be
robust enough to sustain such stress, and then focus on recovery
efforts so that normal service can be resumed for the tens or
hundreds of thousands of affected passengers."
"We need to ensure that
appropriate emergency response plans and procedures are put in
place to deal with such disruptive events. This can only be done
through the cooperative efforts and close collaboration of all
stakeholders in the sector: government agencies, airports,
airlines, and other service providers. Working together,
regulators and industry stakeholders need to be proactive rather
than reactive, and ready to apply important lessons learned from
past experience. AAPA is strongly committed to collective efforts
to maintain the highest levels of aviation safety and security for
the benefit of the travelling public," Mr. Herdman added.