Mon, 25 March 2019 |
PAL Upgrades Passenger Service System with
Amadeus Altea
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Philippine Airlines has successfully upgraded
its passenger service system.
Amadeus Altea is now powering PALs IT system,
making it more efficient and reliable for bookings, ticketing,
check-in and boarding.
The system upgrade improves the travelexperienceexperience
for passengersbyby providing:
- Easier
booking, automated customer preference recognition; - Faster
check-in process; - Better online check-in experience; - Seamless
service from interline partners; and - Real-time, personalized alerts
for flight changes, etc.
PAL is accepting bookings,
ticket purchases, rebooking, refunds, purchase of travel extras,
and Mabuhay Miles redemption requests. The MyPAL Upgrade Service and
online check-in, however, will be available by Tuesday, 26 March
2019.
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