Norwegian Cruise Line - Exclusive Interview with Felix Chan, Vice President Asia

Exclusive interview with Mr. Felix Chan, Vice President - Asia, Norwegian Cruise Line Holdings.

In this interview, filmed in Bangkok on 23 September 2019, Steven Howard of TravelNewsAsia.com asks Felix how 2019 compares to 2018, what the passenger numbers are like this year, and what targets NCL has for 2020.

We discuss markets, and Felix tells us which market in Asia is growing the most, which is NCL's largest market, and how the demographics of cruise passengers are changing.

We also talk about the average length of cruises in the region, what ships are scheduled to join the fleet and when, and how the new ships make use of technology to enhance the cruise experience.

Steven asks Felix about NCL's new Priority Access system being tested on Norwegian Breakaway and Norwegian Sky. Priority Access allows passengers who are not staying in a top suite, and who are not at a high enough level within NCL's loyalty programme, to pay extra for special benefits such as priority security, embarkation, disembarkation and more.

Felix responds to the accusation that large cruise ships are one of the main contributors to over tourism, and that when a ship with between 2,000 and 4,300 people docks at a port it brings little benefit to the destination as many of the passengers do not spend much money on land.

Felix also lets us know how NCL has been affected by the increasingly violent demonstrations in Hong Kong. All this and much, much more in the HD video and podcast below.

Norwegian Cruise Line - Exclusive Interview with Felix Chan, Vice President Asia

PODCAST

See also: How's Business at the Hyatt Regency Bangkok Sukhumvit? Interview with Sammy Carolus, GM, Airline Distribution and NDC - Interview with Jörg Troester, Head of Corporate Strategy, Industry and Government Affairs at Hahn Air, Norwegian Cruise Line - Exclusive Interview with Felix Chan, Vice President Asia and Exclusive Interview with CEO of Vistara TATA SIA Airlines, Mr. Leslie Thng.

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