Cathay Pacific has appointed Mandy Ng as CEO of
Mandy takes over the role from former CEO Ronald Lam who is now
Cathay Pacific Chief Customer and Commercial Officer. Ronald also
assumes the Chairmanship of HK Express.
“Over the past month, we have worked closely
with the team at HK Express following its acquisition by Cathay
Pacific, and have achieved a smooth transition while also laying
down a solid transformation plan to make HK Express better and
stronger moving forward. Our commitment towards HK Express
operating as a stand-alone low-cost airline remains unchanged,”
said Ronald. “Ensuring continuity in HK Express’ business
direction is of paramount importance. Mandy has worked with me
both on the acquisition of HK Express and during the transitional
process. She has played a key role in ensuring the smooth
transition for the airline and the Cathay Pacific Group. Mandy and
I will work closely together to lead HK Express into an exciting
future for our people and our customers.”
Mandy began her career
with the Cathay Pacific Group as a Management Trainee in 1999 and
has since held a variety of positions involving planning, revenue
and sales in Hong Kong, Thailand and Malaysia.
This included being the airline’s Manager
Airline Planning, where she was responsible for overseeing the
group’s scheduling, departure and arrival slots, aircraft
deployment and profit optimisation for its fleet of more than 200
passenger and cargo aircraft.
Mandy also spent years working in
sales and revenue management, in particular overseeing cargo sales
and market development, as well as revenue maximisation across the
She also led the sales forces in Hong Kong,
Macau and the Pearl River Delta as Passenger Sales Manager.
Before joining HK Express, Mandy was General
Manager Business Development at Swire Pacific, a position she held
since July 2018.
Prior to that, she was the Director and General
Manager of Akzonobel Swire Paints Hong Kong, in charge of the
joint venture between Swire and Akzonobel that manufactures and
distributes decorative paints in mainland China and Hong Kong,
primarily under the Dulux brand.