Travelport has started handling its first
bookings with Qantas using IATA’s New Distribution Capability
The bookings are being made through Travelport
Smartpoint in a live production test environment as Qantas
prepares distribution of differentiated NDC content from late
This NDC connection to Qantas enables live bookings of NDC content to
be made by selected agency partners taking part in the testing
program, including ATPI Corporate Travel, Globetrotter and Travel
Beyond. It comes ahead of a rollout to the wider agency community
in the coming months.
The development is part of the airline’s
plans for the Qantas Distribution Platform (QDP) which is dedicated to offering an improved
customer experience through enhanced and personalized content
tailored to meet a travelers’ unique needs.
Having first made a live NDC booking in October 2018, Travelport
has already connected to five European airlines’ NDC content. It
will follow up with an API NDC connection channel through Travelport’s Trip Service API with Qantas’ content among the first
to be available through this channel. The Trip Service API is also
currently part of a testing program with an Australia-based online
travel agency successfully coding to it.
Managing Director Australia and New Zealand at Travelport, said, “Qantas shares our vision that NDC has the potential to
enhance the travel experience for its customers, offering
personalized and differentiated choice and a seamless booking
experience. NDC delivery is complex and requires collaboration
from all parts of the travel industry. We value our relationship
with Qantas and are grateful to our test agencies for partnering
with us to ensure we deliver an NDC solution which makes the
process of buying and managing travel continually better for
everyone. The ongoing delivery of our NDC roadmap is a key part of
airline industry has been developing NDC since 2012 with the aim
of extending customisation to agents and establishing closer
relationships between airlines and customers.
Peter Muller, International Board Director at ATPI
Corporate Travel, said, “It’s great to be part of the team
pioneering NDC for the Asia-Pacific region. We’re pleased to see
an aggregated workflow within Travelport Smartpoint which will
enable our agents to continue offering high levels of service to
their customers as we move into the NDC content era.”
Exclusive Interview with CEO of Vistara TATA SIA Airlines, Mr. Leslie Thng.