Emirates Opens Check-In Counters for Cruise Passengers at Port Rashid

Emirates has opened a remote check-in terminal to provide seamless connections for cruise passengers.

The Emirates check-in counters, located at Port Rashid, will allow passengers who are disembarking from their cruise ships to check-in for their onward Emirates flight at the same facility.

This new service allows passengers to explore Dubai without their luggage before heading directly to the airport for their flight.

The Emirates check-in facility at Port Rashid has eight counters where Emirates staff will check-in customers’ luggage and issue boarding passes up to 4 hours before flight departure. The facility will be open during the sailing period from October to April.

In the next 6 months, 198 cruise ships are expected to dock at Port Rashid where approximately 280,000 passengers will have onward Emirates flights.

Mohammed Mattar, Divisional Senior Vice President, Emirates Airport Services, said, “We are committed to provide a seamless and hassle-free travel journey for our customers. With the increasing popularity of Dubai as a cruise tourism destination, we have ensured that every touch point in our customer journey for this important traveller segment is thoughtfully served. Our first remote check-in facility at Port Rashid will allow cruise passengers with onward flights the freedom to explore Dubai during their short transit having dropped their luggage and completed check-in formalities.”

The new service complements Home Check-In, launched last year, which allows Emirates passengers to check in for their flights from anywhere in Dubai for a fee.

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