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Mon, 11 Feb 2019

Qantas Signs New Distribution Agreement with Amadeus

Qantas has signed a distribution agreement with Amadeus that includes a new private channel which will come into effect on 1 August 2019.

Amadeus travel sellers that sign up to the Qantas Channel will also be able to access the airline’s fares without a channel fee.

Qantas and Amadeus are working in close partnership in the context of NDC. In June last year the airline joined Amadeus’ NDC-X program with the aim of connecting the Qantas Distribution Platform (QDP) to Amadeus, in order to make NDC content available in the Amadeus Travel Platform.

Qantas Airbus A330 MSN 940 reg: VH-EBJ in the foreground with another Qantas aircraft in the background. Picture by Steven Howard of TravelNewsAsia.com at Changi Airport in Singapore. Click to enlarge.

Commenting on the airline’s new distribution model, Qantas Chief Customer Officer Vanessa Hudson said the airline was pleased to be working with Amadeus to make the Qantas Channel available to their agents globally.

“The digital environment has changed the way we need to work with our trade partners, and our new technology paired with this new Qantas Channel agreement will support us on the journey to delivering our vision for our mutual customers. We’re excited to continue to innovate with our trade partners and share in the benefits of this new technology,” said Ms. Hudson.

This new deal marks another milestone in Qantas and Amadeus’ partnership. In 2018, Qantas renewed its IT and distribution agreement, and completed a major digital redesign of its online booking process in collaboration with Amadeus, in order to provide customers with a more personalized and intuitive digital experience.

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