Qantas has signed a distribution agreement with
Amadeus that includes a new private channel which will come into
effect on 1 August 2019.
sellers that sign up to the Qantas Channel will also be able to
access the airline’s fares without a channel fee.
Amadeus are working in close partnership in the context of NDC. In
June last year the airline joined Amadeus’ NDC-X program with
the aim of connecting the Qantas Distribution Platform (QDP) to
Amadeus, in order to make NDC content available in the Amadeus
on the airline’s new distribution model, Qantas Chief Customer
Officer Vanessa Hudson said the airline was pleased to be
working with Amadeus to make the Qantas Channel available to
their agents globally.
“The digital environment has changed the
way we need to work with our trade partners, and our new
technology paired with this new Qantas Channel agreement will
support us on the journey to delivering our vision for our
mutual customers. We’re excited to continue to innovate with
our trade partners and share in the benefits of this new
technology,” said Ms. Hudson.
This new deal marks another milestone in Qantas
and Amadeus’ partnership. In 2018, Qantas renewed its IT and
distribution agreement, and completed a major digital redesign of
its online booking process in collaboration with Amadeus, in order
to provide customers with a more personalized and intuitive