The 4,001-room Sheraton Grand Macao Hotel, Cotai Central
recently welcomed its 10 millionth guest since
opening in 2012.
excited to welcome our 10 millionth guest today,” said Janet McNab,
Managing Director of Sheraton Grand Macao Hotel and The St. Regis
Macao. “In July 2015 we celebrated a significant milestone when we
received our 5 millionth guest, and we are pleased to see that
this number has doubled in less than three years, which is a truly
The 10 millionth guest, Mr. Yan and Ms. Liu, arrived from
Hangzhou and were surprised at the airport in a chauffeur-driven
Rolls Royce which brought them to the Sheraton Grand Macao Hotel.
The lucky couple stepped out onto a red carpet where they were
welcomed by the hotel’s senior associates and undercover dancers
dressed as hotel staff played by the Sands Entertainment
In honor of the milestone the hotel extended 10 ‘Go
Beyond’ experiences to the guests, including a free upgrade to a
Presidential Suite, a private tour of Macao, a dinner at Bene
tailor-made by Chef Luca Pecorari, VIP tickets to the Monkey King
theatrical performance, 90-minute massage for two at Shine Spa, as
well as personalized welcome amenities. As a departing gift, they
have been offered another complimentary stay in the Presidential
Suite for their next visit to Macao.
In addition to
the 10 millionth guest, Sheraton Grand Macao Hotel has notched up
the following impressive stats since opening in September 2012:
· 1.55 million eggs served for breakfast at Feast;
· 519,000 events and conferences; and
· Hotel staff have
carefully handled more than 2.8 million pieces of luggage, and
have never lost a piece!
“Not only is this occasion a milestone for the
hotel, but also a testament to Macao’s development as a popular
tourism destination regionally and internationally. I would also
like to take this opportunity to express my heartfelt gratitude to
all Sheraton Grand Macao’s associates who work hard every day to
offer the warmest hospitality to our guests,” added Ms. McNab.