The Concierge team at Four Seasons Hotel Bahrain
Bay has three officially recognised Les Clefs d’Or members, making
Khalil Al Yaman, Saleha Al Wazzan and Ali Radhi one of the most
qualified hotel concierge teams in the Middle East.
No other hotel in the region has three Les Clefs
d’Or concierge members.
“We are really honoured to have three Les
Clefs d’Or members that present Hotel guests the very best
insights into exploring extraordinary Bahrain,” said Richard Raab,
General Manager of Four Seasons Hotel Bahrain Bay.
Spearheaded by Chef Concierge Khalil Al Yaman,
the team is made up of dedicated individuals
who have each attained titles that had not previously been
achieved in Bahrain. Khalil Al Yaman is the founder and re-elected
President of the Bahrain Hotels Concierge Group. Saleha Al Wazzan
Concierge Agent, is the first female Bahraini Les Clefs d’Or
concierge member. Ali Radhi, Concierge Supervisor, received the
coveted golden Les Clefs d’Or keys last year, making him the first
Bahraini national to accomplish this amazing feat.
Al Yaman said, “Working for a Four Seasons
Concierge team is a dream come true. Representing the brand is not
only my dream, it is a dream for any hotelier who aspires to
present guests the best possible experiences. Being a part of this
amazing icon, Four Seasons Hotel Bahrain Bay, will always be a
major milestone in my career. A Les Clefs d’Or member must be
mindfully creative. We must think out of the box to make sure we
exceed our guests’ expectations. We always need to achieve a
guest’s objectives, even when circumstances may be challenging.”
Al Yaman is an inspiration for Saleha Al Wazzan.
After becoming the first official female Bahraini national to wear
the golden keys she said, “I am very proud to receive this
recognition and title. It was not an easy journey. It is very hard
work and you need patience, perseverance and to be extremely
attentive at all times. My dream for the future is to be a Chef
In the 1980s, Four Seasons was the first hotel
company to introduce European-style concierge services to North
America, employing concierges company-wide and setting a new
standard for hotel services in the process.