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Fri, 7 Dec 2018

How's Business at the Four Seasons Hotel Kuala Lumpur? Exclusive Interview with Vinod Narayan

[HD video and podcast below] Exclusive HD video interview with Vinod Narayan, Hotel Manager of the luxurious Four Seasons Hotel Kuala Lumpur.

 In this interview, filmed at the hotel's very cool bar on 4 December 2018, Steven Howard asks Vinod how business has been since the hotel opened just a few months ago.

Vinod Narayan. Click to enlarge.

Vinod tells us about what differentiates the hotel from the rapidly growing competition in Kuala Lumpur, what advantages the hotel's location has for business and leisure travellers, how Four Seasons has broken up the different room categories and how they differ, as well as which markets are staying at the property.

We also discuss what role technology plays in the new-build hotel, how the property has embraced technology to enhance the guest experience, and what Vinod thinks about online check-in - something which a lot of luxury hotels are now testing.

Vinod shares the hotel's green credentials and tell us what it is doing to reduce hotel waste and improve on sustainability.

With the hotel's General Manager, Tom Roelens, in Cannes for the ILTM, we also ask Vinod which travel trade shows the hotel will attend in 2019 and what his thinks about the validity of such shows now that we have much more technology available to us. All this and much, much more in the video and podcast below.

How's Business at the Four Seasons Hotel Kuala Lumpur?

PODCAST

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