American Airlines has launched its first
biometric boarding pilot program.
Instead of scanning boarding passes,
American customers traveling on select international departures
from Los Angeles International Airport (LAX) Terminal 4 can now
use the one-step facial recognition program which will scan and
verify a customerís identity with U.S. Customs and Border
Protection (CBP) at the gate.
ďLAX is Americanís gateway to the Asia-Pacific
region, making it the perfect location for American to launch
biometric boarding,Ē said Suzanne Boda, Senior Vice President of
Los Angeles at American. ďThe goal of the new technology is to
provide a more efficient, modern experience for our customers and
team members while enhancing aviation security. That is exactly
what weíve been working to do here in Los Angeles.Ē
customers begin the boarding process, the facial recognition
program will scan an image of their face and send it to an
existing cloud-based CBP database. The system then instantly
matches the image against the passport photo already on file with
CBP and sends back a yes or no determination on whether they are
cleared to board within seconds at the gate.
continue to ensure customers have their passports with them before
departing. Customers may also choose not to use the new system and
board with their regular boarding pass.
The pilot program will
be used at LAX for 90 days as American evaluates its potential
expansion to more flights and locations throughout its global