TravelNewsAsia.com
Tue, 31 July 2018

SITA to Enhance Operations at Brisbane Airport in Australia

SITA has been selected by Brisbane Airport, the third busiest airport in Australia, to develop and extend the technology it provides for passenger, baggage and airport services.

The new five-year agreement continues the airport’s close partnership with SITA which has successfully been in place for more than 20 years.

Today, Brisbane Airport operates 24 hours a day, seven days a week and SITA provides world-class technology with round-the-clock service support. This includes SITA AirportConnect Open, its common-use platform and self-service bag drop and check-in, which ensure that Brisbane Airport runs smoothly for the 32 airlines that use the airport to fly to 81 domestic and international destinations.

Brisbane Airport, Australia. Click to enlarge.

Stephen Goodwin, General Manager Operations, Brisbane Airport Corporation Pty Limited (BAC), said, “BAC has chosen SITA as an ongoing partner because they share our values around collaboration, innovation and a focus on the customer. This focus will help us with our overarching gateway strategy and help us to continually improve as we focus on becoming a world class airport.”

Brisbane Airport handles more than 23 million passengers each year and in recent years has introduced ground-breaking technology to transform the passenger experience. This has included Australia’s first self-service bag drop and the first introduction of biometric technology, SITA Smart Path, which offers secure, seamless travel through the airport.

Sumesh Patel, SITA President, APAC, said, “We are proud to extend our partnership with Brisbane Airport which has spanned more than two decades. Brisbane Airport is an innovator, leading with services from bag drop to biometrics. We are looking forward to continue to address the airport’s challenges and meet its evolving needs as it continues its 3.4 billion-dollar transformation over the next few years.”

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