Air Canada has appointed Robert Alan
(Al) Read as Vice President Airports – North America.
this appointment, Mr. Read was Vice President Operations at Air
"A top priority for Air Canada is the continual
improvement of the airport experience for our customers, including
ease of connections. We know this is also a key consideration for
global travellers," said Air Canada President of Passenger
Airlines, Benjamin Smith. "Al Read, with his wide experience in all
aspects of airline operations, is well-suited to lead our airport
teams as we take customer service and our airport operations to
the next level, especially at our Toronto-Pearson global hub and
hubs in Vancouver and Montreal."
As Vice President, Airports – North
America, Mr. Read has overall responsibility for the strategic
direction and leadership of Air Canada's airport operational
reliability and customer service delivered across the continent.
He also has oversight of Air Canada's Concierge program that
offers priority and premium ground services to the airline's most
frequent customers at more than 40 airports worldwide.
Read began his career at Air Canada in 1979 on the front line as a
ramp Station Attendant at Toronto-Pearson. He has held
progressively senior management positions across various branches
in customer sales and service, resource planning, cargo operations
and system operations control. In 2012, as Vice President,
Operations at Air Canada Rouge, he was responsible for operational
aspects of the leisure carrier's start-up and since 2015 overall
management responsibility for Air Canada Rouge.
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