TravelNewsAsia.com
Wed, 28 Feb 2018

Hong Kong Airlines to Implement Sabre AirCentre Crew Technology

Hong Kong Airlines is to implement Sabre AirCentre Crew technology, a solution that offers a range of crew scheduling, management, services and analytical capabilities.

Once fully implemented, Sabre’s Crew Solutions will help reduce controllable delays by improving productivity related to scheduling, benefitting both the flight and cabin crew.

Hong Kong Airlines Airbus A350-900. Click to enlarge.

The technology encourages a proactive approach that fosters timely communication between schedulers and crew members, reduces costs by minimizing crew overage, and contributes to increased productivity by better connecting all touchpoints, promoting better crew utilisation through optimized pairings, scheduling and tracking.

Additionally, the solution drives improved operational efficiency by providing a more proactive means of tracking and communicating with crew in real-time.

“Sabre provides an end-to-end solution for both our cabin and flight crews, allowing us to continue to provide our customers with the best travelling experience,” said Ben Wong, chief operating officer at Hong Kong Airlines. “Already, a benchmark exercise demonstrated that Sabre AirCentre Crew Solutions can deliver savings due to a reduction in crew requirements, in comparison with the current pairing process. This demonstrates the immense added value that this new partnership with Sabre brings to Hong Kong Airlines.”

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