Hong Kong Airlines is to implement Sabre
AirCentre Crew technology, a solution that offers a range of crew
scheduling, management, services and analytical capabilities.
Once fully implemented, Sabre’s Crew Solutions
will help reduce controllable delays by improving productivity
related to scheduling, benefitting both the flight and cabin crew.
The technology encourages a proactive approach that fosters timely
communication between schedulers and crew members, reduces costs
by minimizing crew overage, and contributes to increased
productivity by better connecting all touchpoints, promoting
better crew utilisation through optimized pairings, scheduling and
Additionally, the solution drives improved operational
efficiency by providing a more proactive means of tracking and
communicating with crew in real-time.
“Sabre provides an end-to-end solution for both
our cabin and flight crews, allowing us to continue to provide our
customers with the best travelling experience,” said Ben Wong,
chief operating officer at Hong Kong Airlines. “Already, a
benchmark exercise demonstrated that Sabre AirCentre Crew
Solutions can deliver savings due to a reduction in crew
requirements, in comparison with the current pairing process. This
demonstrates the immense added value that this new partnership
with Sabre brings to Hong Kong Airlines.”
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