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Mon, 25 June 2018

Marc Bromley Appointed GM of Four Seasons Resort Maui at Wailea

Marc Bromley has been appointed General Manager of the Four Seasons Resort Maui at Wailea.

Arriving to Maui via his most recent post as General Manager of Four Seasons Resort Scottsdale at Troon North, Bromley has served a 12-year tenure with the luxury hospitality brand, and his experience spans the globe.

During his 12 years at Four Seasons he has worked for Four Seasons Hotel Chicago, Four Seasons Hotel Washington, DC, Four Seasons Resort Palm Beach and Four Seasons Resort Costa Rica at Peninsula Papagayo.

Marc Bromley. Click to enlarge.

The first legacy General Manager in Four Seasons history, Bromley as had a lifetime of hospitality experience. His father, Stan Bromley, was an esteemed hotelier who retired after a storied career from his last position as Regional Vice President and General Manager of Four Seasons Hotel San Francisco.

 “When my brother Jordan and I were young, we were told to clean our rooms like any other kid,” said Bromley. “However, our room cleaning came with a full inspection afterwards, complete with checking the closet and drawers where every kid jams their mess! If there was paper or trash on the floor – and we neglected to pick it up – a lesson in attention to detail would ensue.”

Bromley learned the position from ground up, trying his hand at various line positions from housekeeping to stewarding and laundry.

 Before graduating from University of Nevada Las Vegas with a degree in Hotel Administration, a college internship introduced him to the restaurant side of the industry, in which he found a true passion in food and beverage and held various management positions before devoting his career to hotel management.

Well-regarded for his infectious energy, hands-on involvement in day-to-day operations and positive impact on employees and guests, Bromley said, “We are people before we are employees. The person always comes before the business. Over my career, I have observed how embodying this philosophy manifests not only an extraordinary employee experience, but also an exceptional guest experience.”

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