United Airlines has announced that it will work
with American Humane, the country's first national humane animal
organization, to improve the well-being of all pets that travel on
American Humane has been working to improve the
safety, welfare and well-being of the world's animals for more
than 140 years.
United will also resume PetSafe, the carrier's
program for cats and dogs that travel in the cargo compartment,
later this summer.
"American Humane has long been known and
respected for setting the gold standard of animal welfare," said
Jan Krems, United's Vice President of Cargo. "We look forward to a
long-term collaboration and appreciate their expertise in helping
us further improve our service on an ongoing and continual basis.
As we continue our review process to ensure that we are always
doing what's right, we are committed to making significant
improvements in our program and adhering to the best practices of
animal comfort, well-being and travel on behalf of our customers
and their pets."
Dr. Robin Ganzert, American
Humane's President and Chief Executive Officer, said,
"Transporting pets introduces a variety of risks and when United
approached us, we knew we had to take on the challenge of helping
improve and ensure the health, safety and comfort of so many
animals. United serves
thousands of customers and their pets each day, and we saw it as
our duty to come in as an independent, third party to help
evaluate and further improve their PetSafe program and the
in-cabin experience to ensure it offers one of the best in the