According to Biometrics for Better Travel: An ID
Management Revolution, a report published on Tuesday by SITA,
biometric technology is emerging as the top solution for airlines
and airports to automate identity checks amid rising passenger
The report outlines how using biometrics to
check passengerís identity will power faster and more secure
self-service processes at airports as passenger numbers are set to
almost double to 7.8 billion by 2036.
Airlines and airports are already investing in
various forms of biometric technology and SITAís report explores
innovative ID management programs that are transforming the travel
experience today. In the future, these will be more commonplace
worldwide as 63% of airports and 43% of airlines plan to invest in
biometric ID management solutions in the next three years.
Sean Farrell, Director, Strategy & Innovation, SITA,
said, ďAcross the world, airlines are required to check that
passengers are who they say they are and that they have the right
travel documents. This is a fundamental element of securing the
travel process which cannot be eliminated. With passenger numbers
set to double by 2036, airlines and airports need to be able to
move passengers through these checks as securely and quickly as
possible. Efficient identity management is essential for better
security while at the same time improving the passenger
experience. Biometrics is the technology that can deliver this.Ē
The good news for airlines, airports and the various
government agencies involved in passenger identity management, is
that passengers are happy to use biometrics. This technology is
becoming increasingly commonplace in peopleís lives. For example,
by 2020 more than 75% of smartphones will have fingerprint
sensors. This user acceptance can be seen among passengers too.
SITA reports that the majority of passengers would definitely use
biometrics on their next flight.
ďPassengers are ready and want to use biometrics. The easiest way
for airlines and airports to make this happen is to use technology
that integrates easily with their existing infrastructure Ė
kiosks, bag drop, automated boarding gates. Moving to single token
identity management where passengers can simply use their
biometric, such as their face, at every checkpoint on their journey will speed passengers securely through the airport.Ē
SITAís report outlines how airlines and airports must
have a global consensus on how to securely resolve passenger
identity issues as an integral part of the next generation of
self-service systems. All industry stakeholders have a role to
play to harness technologies that can make the processes better,
faster and more secure. The air transport industry must
collaborate across all stakeholders and across the globe with
governments to ensure scalability and interoperability across
Biometrics for Better Travel: An ID Management
Revolution combines SITAís
global research with commentary and cases studies from airports,
airlines and global entities that are exploring and adopting
biometric technology to transform the passenger experience.
featured include Brisbane Airport, British Airways, JetBlue and
Orlando International Airport along with industry perspectives
from the International Airline Travel Association (IATA).
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