Finnair has launched a new high-speed internet
service on its narrow-body Airbus fleet on European flights.
Finnair partnered with global communications company, Viasat Inc.
to deliver the high-speed in-flight internet service, which has
already been installed on 6 of Finnair’s narrow body Airbus
By the end of this summer about 20 aircraft are expected
to be installed with internet connectivity, with the entire
narrow-body Airbus fleet expected to be internet connected by
“We are very happy that we can offer our
customers something truly special, a state-of-the-art internet
connection on our European flights,” said Piia Karhu, SVP,
Customer Experience at Finnair. “Customers can also enjoy the
services we provide online through our Nordic Sky portal, such as
the latest digital newspapers and shopping possibilities. Having
an internet connection onboard also enables us to introduce new
tools for our crew to improve the customer experience on our
Finnair customers can now try the
service free of charge during a testing period which is expected
to run for two months.
Viasat’s Don Buchman, vice president
and general manager, Commercial Aviation, said, “Finnair is a
customer-focused airline bringing the latest technology to their
fleet to ensure advanced passenger engagement. We’re proud to
partner with them, and provide onboard internet experiences that
deliver on unmatched speed and quality. In entering the passenger
testing phase, we’ll be gaining the critical insights needed to
further optimize our service to ensure Finnair customers get a
unique experience built around their needs, interests and usage
Once the installations are complete, the
in-flight internet connection will be available on most of
Finnair’s European flights. There are some limitations above sea
areas like the Bay of Biscay and the North Sea where the satellite
coverage and connectivity are unavailable. Some restrictions also
apply over Latvia, Lithuania, parts of Belarus and Russia.
Restrictions may also apply to gate-to-gate internet service
availability due to specific country and aviation agency
regulations. Finnair already provides internet connection on all
its long-haul flights.
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