Korean Air has announced that from 1 January 2019,
it will charge an
additional KRW 200,000 to passengers who cancel their flights
after going through the departure process, for all international
Korean Air currently charges no-show
penalties to passengers who do not board without cancelling
reservations before departure time, those who do not board after
check-in, and those who deplane.
The penalty amounts vary according
to distance. KRW 120,000 is charged for long-haul flights from
Incheon, South Korea to the Americas / Europe / Middle East /
Oceania / Africa, and KRW 70,000 for middle-distance routes such
as Southeast Asia, Southwest Asia and Tashkent. The fee of KRW
50,000 is applied to short-distance routes such as Japan / China /
Hong Kong / Taiwan / Mongolia.
From 1 January 2019, a fee
of KRW 200,000 will be assessed as an additional penalty for each
instance of a passenger who cancels their international flight
after going through the departure process. Flights departing from
Japan, Hong Kong, Malaysia and Philippines will be applicable
after government approval.
In a statement issued on Tuesday, Korean Air
said the decision was made "based
on the recent misappropriation of low-penalty and penalty-exempt
bookings that resulted in some passengers falsely reporting for
departure and then cancelling their flights after using the lounge
and getting on the aircraft. The number of such cases in Incheon
International Airport in 2018 was 35 for Korean Air, amounting to
hundreds if all airlines are included."
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