Singapore-based SATS has won the 2018 IATA
Ground Handling Conference (IGHC) Innovator Competition, for the
company's use of smartwatches for Technical Ramp Operations.
SATS's Smart Watch Resource
Management Solution uses 4G data to streamline on-ground processes
and enhance communication, productivity and safety.
the smartwatch-enabled solution helps track and monitor
performance closely. By capturing the start and completion time of
each task, SATS can analyze the data to glean key performance
insights to improve resource planning.
"We are delighted to be recognized for our
innovative Smartwatch project," said Kevin Chin, SATS, Vice
President Gateway Services. "Smart technology has strong
potential to help transform the ground handling industry through
making real-time integrated operations possible. Full
implementation for 130 employees has shown improvements in our
ground handling, across 170 flights daily."
An independent jury which
included experts from airlines, ground handling companies and OEMs
evaluated projects based on their concept, and potential to create
In addition to SATS Ltd, iboardings.com and Assaia were
also shortlisted by the jury to present their projects at the 2018
IATA Ground Handling Conference (IGHC),
where more than 700 delegates voted for their preferred innovation
Joseph Suidan, IATA Head of Ground Operations,
said, "The IGHC Innovator
Competition showcases the creative thinking taking place across
the ground handling industry. Among many worthy candidates, we
congratulate SATS Ltd for an outstanding achievement. This is the
kind of innovation that will solve real problems today and prepare
us for future challenges."