Delta has extended the real-time tracking of
unit load devices (ULDs) to cargo
businesses based outside of the airport.
This will enable customers to have
end-to-end tracking of the ULDs starting in their own warehouses
throughout the journey to the final destination.
This new service provides a number of customer benefits by
eliminating all paperwork at the dock door when units are loaned
out, and producing a digital Uniform Control Receipt (UCR) which is
emailed directly to the shipper. In addition, customers will
receive customized push notifications with full tracking available
on deltacargo.com in 2019.
“The extension of the
tracking technology directly to our customers’ facilities will
ensure visibility for the whole freight journey, creating a
best-in-class shipping experience,” said Shawn Cole, Delta’s Vice
President-Cargo. “This is a genuine innovation, and we are on
track to launch in January 2019, with full visibility on
deltacargo.com later that year, once the customer installations
Delta is one of the first major
airlines to test Bluetooth tracking technology and since March
2018 has deployed readers at 80 Delta and partner airline
warehouse locations across six continents, including all U.S. hubs
and major trucking stations with 70 locations remaining. Nearly 40
percent of the ULD fleet has been tagged with Bluetooth asset
trackers. By January 2019 the tracking system will be available on
nearly all of Delta’s ULDs with customer reader installations
anticipated to be completed soon after that.