World's Best Airport Hotel - Interview with GM
of Crowne Plaza Changi Airport Singapore
[HD video and podcast
below] How's business at the multi-award winning Crowne
Plaza Changi Airport hotel in Singapore?
Often voted the best
airport hotel in the world, Steven Howard sits down with Bruno
Cristol, General Manager of the hotel, to ask about the awards and
why he feels the property is worthy of such an impressive and much
sought after title.
In this interview, filmed in a suite at the
hotel on 28 September 2018, we ask which markets stay at the hotel
and how opening the new wing two years ago has affected occupancy
rates and ADR.
You will learn why people would stay at the airport
hotel, when Singapore's city centre is only a few minutes away by
taxi and why Singaporeans would make up such a large percentage of
guests at weekends.
We also discuss technology and you will learn
in what areas the hotel is looking to make use of robotics and
Bruno talks about Changi Airport's developments such as the
Jewel and T5, and he gives us his thoughts about the increase in
Ultra Long Range (ULR) flights and whether it is something the
hotel is concerned about.
We touch on sustainability and
Bruno tells us what the hotel is doing with regards to single-use
plastic straws and complimentary plastic water bottles.
ask whether the hotel has any further expansion plans and much,
much more in the video and podcast below.
Crowne Plaza Changi Airport
Hotel - Interview with GM, Bruno Cristol