Wed, 10 Oct 2018

World's Best Airport Hotel - Interview with GM of Crowne Plaza Changi Airport Singapore

[HD video and podcast below] How's business at the multi-award winning Crowne Plaza Changi Airport hotel in Singapore?

Often voted the best airport hotel in the world, Steven Howard sits down with Bruno Cristol, General Manager of the hotel, to ask about the awards and why he feels the property is worthy of such an impressive and much sought after title.

In this interview, filmed in a suite at the hotel on 28 September 2018, we ask which markets stay at the hotel and how opening the new wing two years ago has affected occupancy rates and ADR.

Bruno Cristol. Click to enlarge.

You will learn why people would stay at the airport hotel, when Singapore's city centre is only a few minutes away by taxi and why Singaporeans would make up such a large percentage of guests at weekends.

We also discuss technology and you will learn in what areas the hotel is looking to make use of robotics and why.

Bruno talks about Changi Airport's developments such as the Jewel and T5, and he gives us his thoughts about the increase in Ultra Long Range (ULR) flights and whether it is something the hotel is concerned about.

We touch on sustainability and Bruno tells us what the hotel is doing with regards to single-use plastic straws and complimentary plastic water bottles.

We also ask whether the hotel has any further expansion plans and much, much more in the video and podcast below.

Crowne Plaza Changi Airport Hotel - Interview with GM, Bruno Cristol


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