Qantas has made significant changes to its
executive leadership team. The changes are:
- Jon Scriven (Group Executive of People and
Culture) will retire after eight-and-a-half years at Qantas.
Lesley Grant, currently CEO of Qantas Loyalty, will step into this
- Jayne Hrdlicka will move from CEO of Jetstar
Group to become CEO of Qantas Loyalty and Digital Ventures, which
will now also include innovation.
- Gareth Evans will move from CEO of Qantas
International to become CEO of Jetstar Group.
- Alison Webster, who is currently Executive
Manager of Freight, Catering & Airports, will become CEO of Qantas
- Olivia Wirth will take on responsibility for
customer and digital strategy, in a new role of Chief Customer
Officer. This is in addition to her existing responsibilities for
Brand, Marketing and Corporate Affairs.
- Andrew Finch will take on the responsibility
for Office of the CEO in additional to his current
responsibilities as General Counsel and Company Secretary.
- Andrew David, currently CEO of Qantas
Domestic, will also assume responsibility for Qantas Freight,
Catering and Airports.
Qantas Group CEO, Alan Joyce, said, “Over the past three years, our senior executive
team has led the group through a major turnaround. We’re now
entering a phase of ongoing improvement and innovation, and these
changes will help drive that. This is also about making the best
use of the considerable leadership talent at the top level of our
Alison Webster has significant experience in the
aviation sector in Australia and the UK, working across
commercial, operations and customer. Alison has held a number of
senior executive roles at Qantas, most recently as the Executive
Manager Qantas Freight, Catering and Australian Airports, a
position she has held since 2014. She has also held positions at
Qantas responsible for international customer experience and cabin
crew. Prior to that, Alison worked in operations and commercial
roles at British Airways.
Mr Joyce said the retirement of Jon Scriven and
the promotion of Alison Webster from within the business to the
executive management group reflected renewal within a
“Jon has been instrumental to the overall
transformation of our business and has also driven the strategy to
increase the engagement levels of our people, which are now at
record levels. I’m pleased that we will be welcoming a new member
to the Qantas executive team, with Alison Webster joining as the
CEO of Qantas International. Alison has close to 30 years’
experience in aviation, including 13 at Qantas. She’s held senior
executive roles across commercial, customer and operations here
and with British Airways,” Joyce said.
Transition to the new structure will begin in
November this year.
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