TravelNewsAsia.com
Fri, 19 May 2017

Air New Zealand Testing Augmented Reality Technology to Enhance Inflight Service

Air New Zealand is giving travellers a sneak peek into what the future of inflight service could look like.

The airline has been working with information technology service provider Dimension Data on unique software for Microsoft’s augmented reality (AR) viewer HoloLens that could support cabin crew as they carry out their inflight duties by aggregating and displaying key customer information directly in front of them.

Data such as a customer’s preferred meal and drinks choice, onward travel and loyalty membership details could be displayed.

Air New Zealand has been working with information technology service provider Dimension Data on unique software for Microsoft’s augmented reality (AR) viewer HoloLens that could support cabin crew as they carry out their inflight duties by aggregating and displaying key customer information directly in front of them.

The programme is even sophisticated enough to detect the emotion of the customer by picking up on visual and audio cues.

Air New Zealand Chief Digital Officer Avi Golan, said, “This software is a great example of us collaborating with other partners and exploring how technology could enhance the way our people work as well as the experience they deliver to our customers through greater personalisation.”

The technology could also allow the airline’s cabin crew to move to a paperless inflight system presenting added environmental benefits.

Headlines: Pictures of Royal Ascot Cricket Club III XI vs Royal Ascot Cricket Club IV XI  Accor Opens First Internationally Branded Hotel in Khao Yai, Thailand  Marriott to Open Resorts in Maldives on 1 October  Crowne Plaza Changi Airport Appoints Anuradha Venkatachalam as EAM  Shanghai Marriott Hotel Opens in Pudong  Air Canada Starts Offering Customers Complimentary COVID19 Insurance  NASA Signs US$15 Million Support Contract with Airbus Helicopters  Qatar Airways Network to Expand to More Than 90 Destinations  Black Ferns to Play Opening Rugby World Cup 2021 Match at Eden Park  Contactless Technologies Helping to Build Confidence with Travellers  Hamad Int. Airport in Doha Installs PPE Vending Machines  First Purpose-Built ATR Freighter Completes Maiden Flight  Air Canada Launches Infinite Canada Flight Pass  Vietjet to Resume Flights to Japan, Korea and Taiwan  World Tourism Association for Culture and Heritage Appoints Nigel Fell as CCO  ExecuJet Completes First 8C Inspection on Global Express Aircraft in Australia  Ani Santos Joins CINZ as Communications and Projects Coordinator  Rosaviatsiya Certifies Electronic Documentation for Ansat Helicopters  FCC Angkor by Avani Reopens with New Wing, Spa and Pool  Hong Kong Ocean Park to Reopen 18 September  Int. Tourist Arrivals Down 93% in June; APAC Hardest Hit  Air Astana Resumes Flights from Almaty to Tashkent and Bishkek  Qatar Airways to Launch Flights to Accra, Ghana  Delta Begins Operations at Salt Lake City Int. Airport's New Concourse A  Seychelles Deploys Travizory Technology to Streamline Travel Authorizations  Phi Phi Island Village Beach Resort Certified as Carbon-Neutral  CWT Creates Responsible Travel Consulting Framework  Air New Zealand Grounds Boeing 777 Fleet Until September 2021  Four Seasons Hong Kong to Remain Open as Hotel Renovates Rooms  Qantas Reviews Facilities; Consolidates Property Footprint  Reed Scraps Plan to Host Real and Virtual WTM London 2020  Changi Airport's Chairman Resigns; Tan Gee Paw Named Acting Chairman  Thai Airways Flies 491 Stranded Thais and Residents Back Home  Executive Appointments at CWT  Boeing Australia Fires Up Engine on First Loyal Wingman Aircraft  Minor Signs Wellness and Medical Retreat on Bang Krachao Island in Bangkok  Habitat Hospitality Appoints Peter Lucas as MD  oneworld Member Airlines Commit to Net-Zero Carbon Emissions by 2050  Hong Kong Int. Airport Handled Just 84,000 Passengers in August  Emirates Partners Hospitals to Offer Discounted COVID19 PCR Tests in Bangkok  Cathay Pacific / Dragon Carried Just 35,773 Passengers in August  AirAsia Establishes Media Group  HKIA Receives Airport Health Accreditation from ACI  Pictures of Royal Ascot Cricket Club II XI vs Henley Cricket Club III XI  Accor Hotels to Use Amadeus Demand360  Vietnam Airlines to Resume Flights to Japan from Hanoi and Saigon  Singapore Airlines to Cut 4,300 Jobs  Aman Nai Lert Bangkok Hotel & Residences Scheduled to Open in 2023  Air Cargo: IATA Launches One Source  Qatar Airways Now Offers High-Speed Broadband Access on 100 Aircraft  Plaza Premium Opens First Airport Lounge in USA  Russian Helicopters Delivers Mi-171 with VK-2500-03 Engines to China  8,000 Jumbo Jets Required to Deliver COVID19 Vaccine to 7.8 Billion People  Mumbai Airport Enhances Travel Experience with Mobile-Enabled Kiosks  Air France-KLM Signs NDC Agreement with Amadeus  Hong Kong Air Cargo Signs N-Ops & Crew Contract with Navblue  Accor Signs Fairmont Resort in Sanya, China  Ascott Opens Citadines Islington London  Boeing Appoints Ed Dandridge as SVP and Chief Communications Officer  Delta Begins Roll Out of Antimicrobial Bins at Airports in USA  VistaJet Partners Mandarin Oriental HK for Once in a Blue Moon Experience  ATPCO Launches Solution to Instantly Process Flight Changes  Korean Air Converts Boeing 777-300ER into Cargo Plane  Nakanihon Air Orders One Airbus H215 Helicopter  Air Astana to Launch Flights Between Almaty and Frankfurt, Germany  Hyatt Opens Andaz Hotel in Xiamen, China  Airbus Delivered 39 Aircraft in August  Dennis Gordienko Appointed GM of Avani Doc Let Resort in Vietnam  Executive Appointments at Two Bombardier Service Centers in US  Ascott Partners CapitaStar; Targets Elite Members of Loyalty Programmes  Vietjet Resumes Danang Flights  Executive Appointments at Duetto  Qatar Airways to Resume Flights to Lagos, Nigeria  Ethan Cai Joins Onyx Hospitality as SVP & Head of China  Michael Robinson Appointed GM of FCC Angkor by Avani in Cambodia  Marc Bittner Appointed GM of Maia Resort Quy Nhon in Vietnam  Cam Wallace Resigns from Air New Zealand  Six Senses Reopens Luxurious Kocatas Mansions Resort in Istanbul  Etihad Airways Gives Passengers Complimentary COVID19 Insurance  Finnair to Operate Flights to Nanjing, China  Georges Farhat Joins Avani Palm View Dubai Hotel & Suites as GM  12Go Signs Distribution Agreement with Amadeus Rail  United Airlines Appoints Mike Hanna as SVP - Airport Operations  Russian Helicopters' Mi-171A2 Receives Type Certification in South Korea  Thailand Opens Motorway No. 7  Smiths Detection Signs IDIQ Contract with U.S. Customs and Border Protection  Air France to Resume Flights to Guadeloupe and Martinique  United Airlines to Operate 34% of Schedule in September, 40% in October  Pictures of Royal Ascot Cricket Club 1st XI v Windsor Cricket Club 1st XI  IHG to Expand Kimpton Hotel Brand to Bangkok and Tokyo  Marriott Opens Second Aloft Hotel in Jakarta  Four Seasons Opens Second Hotel in Tokyo, Japan  AirAsia Starts Charging Passengers for Using Check-In Counters  Yogeswaran Veerasamy Joins Avani Sepang Goldcoast Resort as GM  Vietjet Launches Ground Handling Operations at Noi Bai Int. Airport in Hanoi  Embraer to Layoff 900 Employees  Airbus Canada Transfers A220 Material Management Services to Satair  British & Irish Lions Appoints Tim Percival as Head of Communications  Marriott Opens First Courtyard Hotel in Malaysia  Accor Rebrands Tabcorp Park Hotel in Melton, Australia  IHG Signs First Hotel Indigo in Jakarta, Indonesia  BK Kwon Joins Avani Central Busan Hotel as GM  Japan's Yukai Resort Signs New Distribution Agreement with Sabre  British & Irish Lions Open Ticket Ballot for 2021 Tour to South Africa  China Airlines Unveils Plan to Expand Network  Adrian Messerli Appointed RVP and GM of Four Seasons Hotel Madrid  Executive Appointments as CWT Restructures  Dusit to Launch New Hotel Brand on 15 September  With 4 in 5 Air Travellers Staying Home, Aviation Industry Remains Largely Paralyzed  Emirates Resumes Daily Flights to Bangkok, Thailand  Scott Wilson Appointed President of Sabre Hospitality Solutions  Singapore Airlines Makes it Easier to Retain PPS and KrisFlyer Elite Status  Beatrice Ellis Appointed GM of Avani Hai Phong Harbour View in Vietnam  Marriott Opens Third Moxy Hotel in Japan  Thanyapura Sports & Health Resort in Phuket Appoints New CEO  Korean Air Renews Multi-Year Content Agreement with Travelport  Sheraton Resort Opens on Belitung Island in Indonesia  July Air Cargo Demand Stable; Capacity Remains Constrained  Raffles Maldives Meradhoo Opens 6-Bedroom Royal Residence  Six Senses Joins Global Tourism Plastics Initiative  Dubai to be Swiss-Belhotel's Regional Management Hub for EMEAI  Air Canada Vacations Offering Customers Free COVID19 Insurance  Delta Permanently Eliminates Change Fees for Domestic Tickets  American Airlines Adds More Flexibility and Options to Tickets  The Hebridean Island Retreat & Creative Workshop - Interview with Celtic Compass  Asia Pacific Airlines Carried Only 844,000 International Passengers in July  Thailand MICE United to Welcome Nakhon Ratchasima and Songkhla  Marriott Opens Sheraton Guangzhou Panyu  Qantas Unveils Plan to Outsource Ground Handling and Bus Services  Hotel GM Appointments at Onyx Hospitality  Avis Partners Asia Miles for Business  By Royal Appointment: Aberdeenshire Has Most Royal Warrants in UK  Thai Airways Unveils Plan to Launch Phuket Charter Flights  Emirates to Resume Daily Flights to Bangkok on 1 September  Four Seasons Hotel London at Ten Trinity Square to Reopen 1 September  Fiji Airways CEO Says Airline Not Insolvent, Facing Liquidation or Bankruptcy  Air New Zealand to Require Passengers to Wear Mask or Face Covering  Emirates to Resume Flights to Conakry and Dakar on 3 September  Changi Airport Upgrading T2 Security with 20 HI-SCAN 10080 XCT EDS  Billy Sun Appointed GM of Grand Hyatt Hefei  Air New Zealand Renews Distribution Agreement with Amadeus  Boeing, Etihad, NASA and Safran Working to Reduce Aircraft Noise  Dusit Signs Princess Hotel in Kolkata, India  Sabre Achieves NDC Level 4 Certification  Executive Appointments at Swire Hotels  British Airways Offers Students Extra 23kg of Checked Baggage  Sofitel Auckland to Reopen in Spring After Extensive Renovation  Finnair Enters into Negotiations to Cut Jobs  Russian Helicopters to Develop Helicopter for Ships  Minor Hotels Signs First Avani+ Resort in Vietnam  Doris Greif Appointed MD of The Langham London and RVP Operations EME  Travelport Study Reveals Importance of COVID19 Safety Protocols  Upgraded Mi-35P Enters Serial Production  Bombardier Delivers First Global 7500 with Dual Head-Up Display  Imperative to Rebuild Tourism Sector in a Safe, Equitable and Climate Friendly Manner  IATA Asks Travellers to Protect Themselves and Others by Wearing a Face Covering  Manchester Airport Closes Terminal Two for Second Time  Singapore to Ease Air Travel Restrictions  Inaugural Virtual Destination Mekong Summit to Take Place on 25 August  Malaysia Airlines to Increase Sabah Flights  Incheon International Airport Trials UV Light Tray Disinfection  Qantas Makes Changes to Executive Team  United Airlines to Increase San Francisco - Seoul - Shanghai Flights  Air New Zealand Outlines Measures Taken in Fight Against COVID19  Russian Helicopters Showcasing Military Aircraft at IMTF Army-2020  Sansiri to Expand Portfolio of Standard Hotels; Launch New Brand in Thailand  How's Business in Myanmar? Video Interview with Torsten Edens  Emerging Travel Trends in Asia Pacific - Interview with Sabre  WHO Stresses Importance of Contact Tracing in Fight Against COVID19  Airports, Air Travel and COVID19 - Interview with SITA's President Asia Pacific  Churning a Dream into Reality - Interview with CEO of Laos Buffalo Dairy  Belmond Hotels Asia Pacific - Interview with Iain Langridge  COVID19 Interview with GM of Courtyard by Marriott Siem Reap, Ms. Ashley Lai  Grand Richmond Hotel in Nonthaburi Launches Quarantine Package  Thailand to Promote Domestic Tourism First  HD Videos and Interviews  Podcasts from HD Video Interviews  Travel Trade Shows in 2020 and 2021  High-Res Picture Galleries  Travel News Asia - Latest Travel Industry News 

See latest HD Video Interviews, Podcasts and other news regarding: Air New Zealand, Cabin Crew, Technology.

Subscribe to our Latest Travel News Daily Email Free of Charge by simply entering your email address to the right. You can also receive the daily news service by WhatsApp, stay updated with our RSS Feed Free Travel News RSS Feed and even add the travel news to your website. Have questions? Please read our travel news FAQ.
     
Advertising
Advertising
Copyright © 1997-2020 TravelNewsAsia.com