American Airlines has promoted Patrick O’Keeffe
to the position of Senior Vice President – People, effective 1
O’Keeffe most recently served as Vice President
– Information Technology and has held a wide range of leadership
positions across the airline during his more than 28 years at
In his new role, O’Keeffe will lead the global
human resources team responsible for talent acquisition and
development, team member training and support, compensation,
benefits, and diversity.
O’Keeffe will report to Elise Eberwein,
American’s Executive Vice President – People and Communications.
“There is no work more important to American’s
future than the work underway to build a culture that supports our
frontline team, and there’s no better leader at American who
embodies the right skills to lead this work than Patrick,” said
Eberwein. “Our mission at American is simple and starts with
serving our frontline coworkers so that they approach every day
with the tools and training needed to serve our customers and the
enthusiasm and energy to connect with people. Patrick is a team
builder who considers all viewpoints, and he has a proven track
record of leading multi-departmental teams to successfully
complete very complex projects. He has a tremendous heart for the
people of American, is a champion for equality, and shares our
goal to create an environment where caring for our frontline
colleagues is part of every leader’s DNA.”
O’Keeffe began his career at American in the
market planning department and then assumed a number of leadership
roles in numerous departments including sales planning, customer
research, onboard service, and food and beverage.
After 16 years
of experience on the commercial side of American, he moved to the
IT team in 2004 with roles in customer technology and revenue and
In his most recent role, O’Keeffe was
responsible for an industry-leading integration of the passenger
service system as well as the corporate technology teams for
revenue management, network planning, operations research,
alliances, regionals, human resources, payroll and finance.
Previously, O’Keeffe served as Vice President – Airlines
Operations Technology and Vice President – Business and Operations
He holds a Bachelor of Business Administration
in Accounting from Limerick University and completed his Master of
Business Administration at Rice University.
See other recent
Senior Vice President.