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Fri, 15 Dec 2017

Star Alliance, Air China and Beijing Capital Int. Airport Sign MOU

Star Alliance, Air China and Beijing Capital International Airport (BCIA) have signed a MOU aimed at further establishing Beijing Capital International Airport as a leading hub and transfer airport, as well as to significantly enhance the overall customer experience.

“Beijing is an important hub for our Star Alliance network,” said Christian Draeger, Vice President Customer Experience, Star Alliance. “The opening of the second airport at Daxing presents us with an opportunity to cement our commitment to Beijing Capital International Airport. This agreement now sets the foundation to provide a superior customer experience and achieve future growth at the Beijing hub.”

Air China and Beijing Capital International Airport (BCIA) have signed a MOU aimed at further establishing Beijing Capital International Airport as a leading hub and transfer airport, as well as to significantly enhance the overall customer experience. Click to enlarge.

Under the MOU, the parties will cooperate to co-locate all Star Alliance member airlines in the same airport terminal. This will allow the alliance to provide an improved passenger experience and to implement airport automation initiatives such as off-airport check-in, fast bag drop or self-tagging. Common handling solutions, optimised transfer processes and the Star Alliance Connection Service will provide further benefits to the customers.

“This is a win-win situation for all sides,” said Du Qiang, Vice President from Beijing Capital International Airport. “Having the commitment from Star Alliance allows us to secure the necessary resources to jointly provide an improved customer experience at our airport.” 

17 Star Alliance member airlines serve Beijing Capital International Airport: Air Canada, Air China, ANA, Asiana Airlines, Austrian, EgyptAir, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, SWISS, Turkish Airlines, Thai Airways International and United. Together they operate over 742 flights per day, connecting Beijing with 177 destinations in 41 countries.

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